Privacy Policy
Company Privacy Statement
We value our customers' privacy. Therefore, we will only collect and use your personal data as described in this Privacy Statement.
1) We will only collect your information when necessary or in connection with a transaction.
2) Your information will be retained as required by law or in connection with the purpose of collection.
You can browse the company website without providing your personal information. When you visit our website without logging into your user account, you will be browsing anonymously, and we will not be able to identify you.
We welcome your feedback. If you have any comments or suggestions, please send them to service@mail.quartzglow.com Personal Data Collection
The company will not sell, share, or trade the customer data it collects to any third party. Personal data collected online will only be used internally within the company group. When you create a company account, we will collect your basic information, including:
1) Name
2) Shipping Address
3) Email Address
4) Phone Number
5) Date of Birth
6) Gender
The personal data we collect will be used for the following purposes:
1) Shipping goods you purchase from the company
2) Providing you with the latest product delivery status and customer support information
3) Providing you with product information
4) Processing your orders, or providing services and information as requested by you or through our website
In addition, we will use the information you provide to manage your account, verify and process your online payment transactions, review information you download from our website, identify your website browser, conduct website user statistics, conduct surveys, or send you information on relevant products or services that we deem suitable for you (if you do not refuse to receive such information). We may provide your name and address to third parties (such as courier companies or suppliers) to facilitate delivery.
Note: Courier companies have the right to request your ID number for internal customs inspections to facilitate exports.
We may retain your order information, but for security reasons, we cannot directly retrieve this information. You can log in to your account to access your order details and view your order information. You can also manage your personal address, bank information, and subscribed newsletters. You are responsible for keeping your personal information confidential and must not allow unauthorized third parties to access it. We are not responsible for any misuse of your password.
Personal Data Security
We ensure that all collected data is secure and confidential. We will protect your personal information by:
1) Restricting access to personal data
2) Maintaining technical products to prevent unauthorized access to computer data
3) Destroying your personal data securely when it is not used for environmental purposes.
We use 128-bit secure communication end-to-end privacy technology (SSL) to process your financial information. This technology would take at least a trillion years to crack and is recognized as a high level of security.
Personal Data Disclosure
We will not share your personal information with any organization other than our website delivery service providers and related third parties.
In exceptional circumstances, we may need to disclose personal information, such as if there is reason to believe that disclosure of personal data will help prevent threats to life or health, or for law enforcement purposes.
If you believe we have violated our privacy policy, please email service@mail.quartzglow.com
Privacy Statement Changes
We reserve the right to modify and change our privacy statement at any time.
Complaints Regarding Privacy Violations
If you are dissatisfied with how we handle customer privacy or complaints, please contact us at service@mail.quartzglow.com.